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Please note: Space for new clients is limited! Please visit our New Clients page for more information.
About
Pet Groom Studio owner Vania Velotta believes that grooming should be collaborative, where both stylist and pet owners are committed to maximizing pets' health, happiness, and beauty -- in that order. She's committed to education, constantly expanding her knowledge and skills and sharing information with pet owners.
Vania received her B.A. in Biology from Oberlin College with minors in English and Chemistry. She's studied animal-related subjects from dog training to zoo management. Before beginning her career as a professional groomer in 1996, she worked as a kennel attendant and as a veterinary assistant. She's also been a temporary foster home to hundreds of cats and dogs in her over twenty years as an animal rescuer.
The best grooming isn't just about loving and understanding animals, it's an art form as well. In addition to styling pets, Vania has also worked as a professional illustrator and graphic designer. She is an accomplished photographer as well. With her keen aesthetic eye and steady hand, Vania is uniquely qualified to bring out the best in your pet's style while providing the most comfortable grooming experience possible.
Location
Pet Groom Studio is located at 29449 Pike Drive in Orange, Ohio 44022. Near the 480/271 split, we're centered between Solon, Bentleyville, Chagrin Falls, Moreland Hills, Woodmere, Beachwood, Highland Hills, Warrensville Heights, Bedford Heights, Oakwood Village, and Glenwillow. Pike Drive runs between Lander and Brainard Roads, a few miles north of Miles Road.
Client Guidelines
Pet grooming works best when there aren't any surprises. To keep our day running smoothly, we ask our clients to follow these guidelines:
» Be on time. Smooth scheduling requires a punctual clientele. Pets more than 20 minutes late may incur a $20 late fee and/or be rescheduled for another day. Early clients can also be disruptive, so please try to arrive as close to your appointment time as possible.
» Pick up promptly. To minimize messes and anxiety, we prefer that pets go home as soon as their groom is finished. We'll call when they're ready for pick-up. For most pets, this will take less than two hours. If this doesn't work with your schedule, let us know when you make your appointment and we'll do our best to accommodate you.
» Alert us of health issues. Please advise us of any medical issues affecting your pet when you make your appointment. Pets with contagious, airborne illnesses will not given an appointment until they've been cleared by a veterinarian. Other issues will be dealt with on a case by case basis.
» Share vaccination history. We do not require copies of shot records, but please tell us if your pet is high-risk because of under-vaccination. Most commonly, this applies to puppies and kittens too young to have finished their initial series, pets with immune disorders, and senior pets. For information on the latest vaccination recommendations, read Dr. Dodd's protocols for Dogs and Cats.
» Watch out for parasites. While it used to be common for groomers to offer flea baths, today parasites are considered a medical -- not a grooming -- issue, so please treat them according to your veterinarian's instructions before making your appointment.
» Be open about behavioral concerns. We specialize in working with difficult pets, so if your pet has a history of aggression, marking, or other challenging behaviors, let us know. If we can find a way to accomodate them, we will.
» By appointment only. Because we're located in a private residence, we do not take walk-ins or have drop-in hours. You must have a scheduled appointment. As you come in the driveway, the entrance to the Pet Groom Studio is directly on your left, situated off the right side of the house. If the door is locked, please knock. If there is no answer, please call us at 440-381-6475.
» Manage your pets. Please potty your pets before arrival if you can, and if not, please clean up after them. For your pet's safety, please use a carrier or leash to bring them into the studio.
» Parking. Drop offs and pick ups may overlap, so be mindful of other clients entering or exiting the driveway.
» Payment. Payment is expected at pick-up time. We accept cash, checks, and all major credit cards. There will be a $25 fee for returned checks.
Maintenance Philosophy
The health and well-being of animals is our first priority. For this reason, we do not advocate or perform dematting on extensively tangled coats. While we may do light detangling for a first-time client at our discretion, our on-going goal is to maintain your pet's coat in healthy, tangle-free condition. Your pet's ideal haircut length will depend on lifestyle, behavior, coat texture, and how well-maintained it is between grooming appointments. While we may have to clip your pet short initially, we're always happy to consult with clients to develop a long-term plan for achieving longer style goals.
